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Writer's pictureEsteffan Coetzee

Phishing Reporting: See Something, Say Something!


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Your employees probably receive a bunch of phishing emails every day. But do they know where to report them? It's a crucial part of your phishing awareness training program.


Let's be honest, most employees have no clue where to report phishing in your organisation. Sure, deleting suspicious emails is a good move, but if we work together to report them, we can all benefit.


What are the benefits?

Reporting phishing emails is crucial for several reasons:


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Cyber Security

​Phishing emails are a common tactic used by cyber criminals to deceive individuals and gain unauthorised access to sensitive information such as passwords, financial details, or personal data. By reporting phishing emails, employees help protect the organisation's cyber security by alerting the relevant security teams to potential threats. This enables the organisation to take appropriate action to prevent security breaches, investigate the source of the phishing attempts, and enhance overall security measures.

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Incident Response

​Reporting phishing emails allows IT and security teams to implement effective incident response procedures. It helps them understand the scope and scale of the phishing campaign, identify potential targets within the organisation, and assess the risk level associated with the specific attack. By collecting and analysing information from reported phishing emails, organisations can better allocate resources, prioritise response efforts, and mitigate the impact of the attack.


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​Awareness and Training

​Reporting phishing emails contributes to creating a culture of cyber security awareness within an organisation. When employees report suspicious emails, it serves as an opportunity for organisations to educate their workforce about phishing threats and provide guidance on how to identify and handle such attacks. This continuous feedback loop helps employees become more vigilant and better equipped to detect and avoid phishing attempts in the future, ultimately strengthening the organisation's overall security posture.


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​Collaboration and Intelligence Sharing

​Reporting phishing emails can benefit the broader cyber security community. Many organisations share threat intelligence and indicators of compromise with trusted partners and industry forums. By reporting phishing emails, organisations contribute to the collective knowledge of evolving phishing techniques, tactics, and trends. This enables others to proactively defend against similar attacks, preventing widespread damage across multiple organisations and sectors.

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Compliance and Legal Obligations

​Organisations may have legal and regulatory obligations to report security incidents, including phishing attempts, depending on the industry and geographical location. By promptly reporting phishing emails, organisations fulfill their obligations and demonstrate a commitment to maintaining security standards, safeguarding customer data, and complying with applicable regulations.

You see, phishing attacks happen in the blink of an eye. But all it takes is one smart employee to report an attack and save your whole organisation from trouble.


We get it, your employees don't come to work hoping to become phishing attack detectives. That's not their job, right? Well, with GoldPhish, we'll turn your employees into super reporting machines. We'll change their mindset and show them why reporting phishing is so important. Our security awareness platform has a built-in feature that makes reporting phishing attacks a breeze. The faster your IT security team gets notified, the quicker it can stop a potential phishing disaster.


So don't let those sneaky phishers get the best of your business. Empower your team with GoldPhish and let's put an end to those phishing attempts together.


How Phish Reporter works:

📩 Set up a dedicated phishing mailbox

When it comes to reporting phishing incidents, it's important to make it easy for your employees. One way to do this is by creating a dedicated mailbox, like phishing@yourcompany.com, where they can forward suspicious emails. This helps centralise the process and ensures that the right people are notified promptly when a phishing attempt occurs. It's a simple but effective step to streamline reporting within your organisation.

🪪 Include GoldPhish as a recipient

📢 Communicate the importance

🏆 Implement rewards and reviews

By setting up a dedicated phishing mailbox, including GoldPhish as a recipient, communicating the importance to your employees, and implementing rewards and reviews, you're creating a solid system for reporting and addressing phishing attacks. Together, you can create a more secure environment and better protect your organisation from potential threats.


 

GoldPhish educates end-users on the cyber threat and helps build more secure organisations with awareness training and simulated phishing


Get in touch for more information: info@goldphish.com

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